Description:
' Tony Barnes began his career as a member of the `Deming’ team in Japan during the most turbulent and formative years of the 60’s and 70’s. He experienced at first hand the application of new holistic management practices that produced the Japanese post-war economic miracle. Tony came to understand that this remarkable achievement was made through an insistence on the highest standards of quality and customer service, a totally committed workforce and the practice of Kaizen, or continuous improvement. Today he is also a much sought after international speaker, inviting his audience to embark on a journey of discovery to uncover the most successful practices and the best ideas from the world’s leading global players.'
